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#Life-at-acko

<ul>  <li style="">Support IFRS 17 implementation, including building, validating, and maintaining actuarial models for liability measurement and reporting</li>  <li style="">Perform impact analysis to assess how IFRS 17 influences profitability, reserves, and capital requirements across lines of business</li>  <li style="">Assist in the preparation of regulatory actuarial submissions, including those related to Risk-Based Capital (RBC) requirements</li>  <li style="">Collaborate on automation initiatives to streamline and enhance BAU (business-as-usual) actuarial processes</li>  <li style="">Analyze external industry datasets (e.g., IIB data) to extract actionable insights and support strategic planning</li>  <li style="">Provide support in reserving activities across different business segments, ensuring alignment with internal assumptions and trends</li>  <li style="">Coordinate closely with internal stakeholders including Finance, Claims, Underwriting, Risk, and IT teams to ensure accurate and timely delivery of actuarial outputs&nbsp;</li></ul><div style="">Required skills:</div><div style="">● 2-4 years of experience in General Insurance industry. IFRS 17 experience preferred</div><div style="">● Minimum 4 papers cleared. CM2 preferred.</div><div style="">● Sharp analytical mind, someone who enjoys thinking on their feet and devising innovative solutions to complex problems</div><div style="">● Keen attention to detail</div><div style="">● Great stakeholder management skills (both internal and external)</div><div style="">● Above-average educational background</div><div style="">● Team player with the ability to collaborate effectively across departments.</div>

Bengaluru Office

Manager - Reserving

Principal Engineer - Frontend Technologies

<div style="">We are looking for a highly skilled Senior Product Designer to join ACKO. The ideal candidate will have a strong background in UX research, visual design, and UX writing, and will be responsible for creating compelling and intuitive product experiences for our users. As a Senior Product Designer, you will collaborate with cross-functional teams and be responsible for prioritizing tasks and delivering high-quality experiences for our users.</div><div style=""><br></div><div style=""><b style="font-weight: 700">Responsibilities:</b></div><ul>  <li style="">Lead and participate in user research, usability testing, and collaborate with multidisciplinary stakeholders to inform design decisions</li>  <li style="">Create wireframes, prototypes, and high-fidelity designs to communicate design concepts and solutions</li>  <li style="">Collaborate with product managers, engineers, and stakeholders to define product requirements and user stories</li>  <li style="">Prioritize and manage design tasks and deliverables within project timelines</li>  <li style="">Incorporate data and metrics into the design process to evaluate and improve the effectiveness of design solutions</li>  <li style="">Advocate for user needs and design best practices throughout the design and development process</li>  <li style="">Produce clear and concise documentation for design assets, patterns, and guidelines</li>  <li style="">Effectively communicate and collaborate with engineering teams to ensure designs are implemented to spec</li></ul><div style=""><b style="font-weight: 700">You will be a great fit if you are...</b></div><ol>  <li style="">A designer who has the ability to see the big picture while keeping a keen eye on details</li>  <li style="">A designer who is excellent at persuading peers and executives with strong rationales for design decisions</li>  <li style="">Someone with a good sense of humor</li></ol><div style=""><b style="font-weight: 700">We will be looking for...</b></div><ol>  <li style="">6+ years of experience in product design</li>  <li style="">Strong portfolio showcasing design process, problem-solving skills, and the ability to design for diverse platforms and form factors</li>  <li style="">Expertise in user-centered design principles, design thinking, and design systems</li>  <li style="">Excellent communication, collaboration, and interpersonal skills</li>  <li style="">A demonstrated track record of working with teams that have shipped quality software across web and mobile</li></ol>

Senior Product Designer

<div style="">We're on a mission to transform the way we serve our customers, focusing on what truly matters to them and reducing uncertainty in their lives. As a Product Designer, you'll play a pivotal role in shaping our D2C experience, including various customer-facing products and our app experience.</div><div style="">We're seeking someone with experience in designing end-to-end D2C flows and collaborating with stakeholders across various disciplines. We're looking for individuals who are inherently curious, willing to experiment, and adept at fostering a respectful and collaborative environment.</div><div style=""><br></div><div style=""><b style="font-weight: 700">About the Design team</b></div><div style="">We’re a fast-paced, innovative team. We collaborate with product and business teams to seamlessly integrate their offerings into our product ecosystem, ensuring alignment with our principles and frameworks. We are friendly, approachable, data-driven, and value hypothesis-driven design over “shots in the dark.”</div><div style=""><br></div><div style=""><b style="font-weight: 700">In this role, you will:</b></div><ul>  <li style="">Deliver designs that are innovative, scalable, and thoroughly documented.</li>  <li style="">Drive design projects aligned with our OKRs by collaborating closely with strategy, product, business, and engineering teams.</li>  <li style="">Own design for products in their respective pods, from ideation and prototyping to user testing and final production, ensuring timely delivery.</li>  <li style="">Utilize data insights, including metrics and usability studies, to inform and refine design decisions.</li>  <li style="">Demonstrate a strong understanding of design patterns, best practices, and standards for both iOS and Android platforms.</li>  <li style="">Effectively communicate and collaborate with engineering teams to ensure seamless implementation of designs.</li></ul><div style=""><b style="font-weight: 700">What we’re looking for:</b></div><ol>  <li style="">Someone comfortable with deep diving into complex products and simplifying them.</li>  <li style="">A designer who can see the big picture while keeping a keen eye on details.</li>  <li style="">A designer excellent at influencing peers and leadership with strong storytelling and design rationale.</li>  <li style="">A Figma expert who can prototype quickly, with motion design in mind.</li>  <li style="">Someone with a good sense of humor is a plus.</li></ol><div style=""><b style="font-weight: 700">What you’ll need:</b></div><ol>  <li style="">3+ years of experience designing D2C digital products.</li>  <li style="">A stellar portfolio showcasing design process, problem-solving skills, and the ability to design for diverse platforms and form factors.</li>  <li style="">Expertise in user-centered design principles, design thinking, and design systems.</li>  <li style="">Excellent communication, collaboration, and interpersonal skills.</li>  <li style="">A demonstrated track record of working with teams that have shipped high-quality experiences.</li>  <li style="">Enthusiasm for learning and adapting to new technologies – a commitment to exploring the exciting world of AI is a fundamental part of our culture.</li></ol>

Product Designer - 2

<h3 style="font-size: 1.17em"><b style="font-weight: 700">Job Overview</b></h3><h3 style="font-size: 1.17em">We are seeking a dynamic and strategic candidate to lead and optimize the end-to-end supply chain operations supporting our motor claims processes. This role serves as a critical link between internal claims teams, operations, and external suppliers, ensuring seamless coordination, timely procurement, and cost-effective logistics solutions. The ideal candidate will bring strong leadership, analytical acumen, and a customer-first mindset to drive efficiency, service excellence, and value creation across the supply chain.</h3><h3 style="font-size: 1.17em"><b style="font-weight: 700">🔑 Key Responsibilities</b></h3><h4 style="font-size: 1em"><b style="font-weight: 700">End-to-End Supply Chain Management</b></h4><ul>  <li style="">Manage procurement, inventory control, and distribution of motor parts and materials to support timely claims fulfillment.</li></ul><h4 style="font-size: 1em"><b style="font-weight: 700">Vendor &amp; Supplier Coordination</b></h4><ul>  <li style="">Develop and maintain robust relationships with parts suppliers, garages, and logistics providers to ensure quality service and on-time deliveries.</li></ul><h4 style="font-size: 1em"><b style="font-weight: 700">Claims Process Integration</b></h4><ul>  <li style="">Collaborate with the Motor Claims team to align supply chain workflows with claims resolution timelines, improving customer satisfaction and reducing TAT.</li></ul><h4 style="font-size: 1em"><b style="font-weight: 700">Cost Optimization &amp; Process Improvement</b></h4><ul>  <li style="">Identify and implement cost-saving initiatives, enhance process efficiencies, and foster value-added supplier partnerships.</li></ul><h4 style="font-size: 1em"><b style="font-weight: 700">Logistics &amp; Transportation Oversight</b></h4><ul>  <li style="">Oversee transportation and delivery logistics, ensuring SLA compliance, operational efficiency, and traceability of parts movement.</li></ul><h4 style="font-size: 1em"><b style="font-weight: 700">Performance Monitoring &amp; Reporting</b></h4><ul>  <li style="">Track KPIs such as inventory turnover, supplier performance, and delivery accuracy. Provide data-driven insights and reports to senior leadership.</li></ul><h4 style="font-size: 1em"><b style="font-weight: 700">Compliance &amp; Risk Management</b></h4><ul>  <li style="">Ensure adherence to company policies and regulatory standards. Proactively address risks, delays, and supply chain disruptions.</li></ul><h4 style="font-size: 1em"><b style="font-weight: 700">Cashless Network Expansion &amp; Support</b></h4><ul>  <li style="">Drive strategic growth of the cashless repair network to enhance customer experience and reduce processing time.</li>  <li style="">Monitor and maintain NPS scores of PPN workshops daily by collecting customer feedback.</li>  <li style="">Investigate and resolve claim-related escalations, including disputes over cashless claims, paint discounts, and surveyor delays.</li>  <li style="">Negotiate better paint discounts with workshops to onboard them as preferred partners.</li>  <li style="">Onboard external surveyors as required across regional locations.</li>  <li style="">Conduct regular visits to workshops to strengthen partnerships.</li>  <li style="">Support Garage Coordinators in part procurement and monitor their performance.</li>  <li style="">Coordinate accurate and timely GST recoveries with workshops.</li></ul><h3 style="font-size: 1.17em"><b style="font-weight: 700">📚 Qualifications &amp; Requirements</b></h3><h4 style="font-size: 1em"><b style="font-weight: 700">Education</b></h4><h4 style="font-size: 1em">B.Tech/Diploma in Automobile or Mechanical Engineering, Business Administration, or a related field.</h4><h4 style="font-size: 1em"><b style="font-weight: 700">Experience</b></h4><div style="">Minimum 4 years of experience in supply chain management or motor claims, preferably within the automotive or insurance sectors.</div>

Chennai

Supply Chain Manager

Mumbai Office

<ul>  <li style="">Plan and assign daily tasks to the team based on inflow and criticality of the tasks.</li>  <li style="">Handle customer complaints and escalations and drive them to logical closure with help from the TL</li>  <li style="">All assigned tasks need to be performed within the stipulated timelines and Quality standards by the team.</li>  <li style="">Drive daily Operational metrics by interacting with the FEs and tracking real time status on the ground.</li>  <li style="">Communicate effectively with Acko management and the FE team regarding real time customer issues and escalations to provide timely resolution/closure of all tasks.</li>  <li style="">Ensure appropriate documentation and records are maintained and checked as per the SOP for each task.</li>  <li style="">Be responsible for end to end Customer Experience and work towards improving the same through frequent improvement projects and training interventions</li>  <li style="">Build a strong team of FEs by guiding and motivating them to deliver on their KPIs and by providing continuous feedback/training etc.</li>  <li style="">Liaise with internal stakeholders as and when required to build better processes and internal controls</li>  <li style="">Work towards measuring and improving CSAT/NPS/CES metrics on a regular basis</li></ul>

Fleet Supervisor

Remote Office (Pune)

<div style="">As a <b style="font-weight: 700">Business Development Manager specializing in Embedded Insurance</b>, you will play a pivotal role in expanding Acko’s presence in the embedded insurance market. Your key responsibility will be to forge strategic partnerships, nurture relationships with key stakeholders, and drive revenue growth through our innovative embedded insurance products. The ideal candidate will have a deep understanding of the fintech space and a proven track record in business development success.</div><div style=""><b style="font-weight: 700">Key Responsibilities:</b></div><ul>  <li style=""><b style="font-weight: 700">Market Research &amp; Analysis:<br></b>Conduct thorough research to identify emerging opportunities and trends within the insurance sector, with a particular focus on the fintech and banking segments. Stay ahead of the competition by analyzing market dynamics and using insights to inform strategic decisions.</li>  <li style=""><b style="font-weight: 700">Business Development Strategy:<br></b>Design and implement a comprehensive strategy to drive growth in the embedded insurance segment. Identify key partners, clients, and distribution channels to enhance Acko’s market footprint.</li>  <li style=""><b style="font-weight: 700">Relationship Management:<br></b>Build and maintain robust relationships with key stakeholders, including insurance brokers, financial institutions, and potential clients. Collaborate with existing partners to enrich product offerings and expand our market reach.</li>  <li style=""><b style="font-weight: 700">Sales &amp; Revenue Growth:<br></b>Proactively identify new business opportunities, negotiate contracts, and close deals. Deliver on sales targets and revenue goals through effective and innovative sales strategies.</li>  <li style=""><b style="font-weight: 700">Product Knowledge:<br></b>Stay up to date with Acko’s embedded insurance products, industry trends, and regulatory changes to ensure you are well-equipped to engage clients and provide tailored solutions.</li>  <li style=""><b style="font-weight: 700">Reporting &amp; Analytics:<br></b>Provide regular updates on business development activities, sales pipeline, and performance metrics. Use data-driven insights to refine strategies and hit your targets.</li>  <li style=""><b style="font-weight: 700">Partner Onboarding:</b> Manage the entire partner onboarding process, from deal initiation to the successful go-live of the partner.</li></ul><div style=""><br></div>

Business Development Manager

<div style="">ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, ACKO started by reimagining insurance, making it simple, hassle-free and customer-first. Today, our mission goes beyond that: we aim to touch the lives of 1 million users, building products that solve real-world problems with technology at the core.<br><br>We are not just another insurance company, our DNA is product-tech, and our approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, ACKO is a Welcome Change from traditional insurers.<br><br>But what truly sets us apart? Our people. At ACKO, every Acker’s voice and ideas matter. We’re a vibrant, inclusive team of creators, thinkers, and doers, building products that redefine protection while ensuring each Acker grows, thrives and does meaningful work.<br><br>Join us at ACKO, where bold ideas, real impact and tech-driven innovation redefine protection and peace of mind - and where YOU can make a real difference in people's lives. ACKO is a product-tech company, launched in 2016, solving real-world problems for customers, starting with insurance. And as a customer-first organization serving the digitally-savvy, ACKO’s value proposition of ‘Welcome Change’ focuses on offerings that make insurance simple and hassle-free! With features such as zero commission, zero paperwork, instant renewal, same-day claim settlements, and app-based updates on claims, ACKO is a 'Welcome Change' from traditional insurers.<br><br>Having said that, we are not just another conventional insurance firm, or the people consulted solely for "claims”! Anchored in a tech-centric philosophy, ACKO’s approach fuels innovation, empowering us to develop comprehensive products that cater to every aspect of our customers' insurance requirements. And while we are at it, we put our Ackers at the heart of everything we do. We're not your typical 9-to-5 workplace; we're a vibrant and inclusive bunch of innovators and creators making sure every Acker’s idea matters, their voice is heard, and their growth is part of our mission.</div>